Refunds may be granted up to Thirty (30) business days from purchase .
After the first 30 days have elapsed, a refund request will normally not be accepted unless there are convincing reasons justifying a refund. During this period, “The Soft Technologies llc” will usually require a Customer to provide a satisfactory explanation as to why a refund is merited and why the request was not made earlier.
“The Soft Technologies llc” will refer the request to the product or service provider before determining whether or not a refund should be granted.
A product or service provider may decide to give a refund during this period.
“The Soft Technologies llc” may still consider the validity of refund claims up to a period of 30 days from the date of purchase and may issue a refund at its absolute discretion.
After 30 days purchase is deemed to be final .
After a period of more than 30 days since the date of purchase, the transaction will be regarded as final.“The Soft Technologies llc” will normally decline to grant a refund, except in special circumstances. It will however pass any dispute or request information on to the relevant product or service provider who may still decide to grant a